Underwriter Spotlight: Meet Trisha Reyes, AVP

In this issue of our Underwriter Spotlight Series, we’re thrilled to recognize Trisha Reyes, AVP, who specializes in underwriting complex middle-market risks.

With an educational background in actuarial science and quantitative risk, as well as a professional background in various E&O lines, Trisha brings a unique blend of analytical skills and industry expertise to her role. She has been an underwriter at At-Bay* for five and a half years. Trisha focuses on middle-market risks, which allows her to creatively leverage her actuarial and professional liability knowledge.

Read on to learn more about Trisha’s creative approach to underwriting large and complex risks, her thoughts about the value of InsurSec, and more. 

1. What do you find most rewarding about underwriting?

It’s important to me to have a career that feels connected to people and has a positive impact on the world, and underwriting allows me to pursue my love for quantitative work while making a real difference in people’s lives. 

What I appreciate about underwriting at At-Bay specifically is that we’re proactive in preventing incidents. We have a close relationship with our insureds that allows us to help prevent incidents before they happen, not just mitigate the damage afterward. While paying claims is noble, there’s nothing more rewarding than knowing we stopped a business from that worst-case scenario in the first place.

2. How do brokers benefit from At-Bay’s InsurSec approach?

At At-Bay, we understand that providing comprehensive cyber risk solutions goes beyond just offering insurance coverage. Our InsurSec approach is deeply rooted in proactive risk prevention and tailored security solutions for our policyholders. 

One prime example is At-Bay’s Fraud Defense product, which allows us to offer up to $500K in financial fraud coverage limits to eligible policyholders who enroll. While some providers may offer similar coverage based solely on an application, our approach is fundamentally different. We don’t just provide coverage — we help equip policyholders with tools to actively prevent fraud incidents from occurring in the first place.

This proactive mindset is ingrained in everything we do at At-Bay. We understand that true cybersecurity is not a one-size-fits-all solution. That’s why we take the time to survey our insured community, identify their specific pain points, and develop tailored risk management products to address those needs. Our solutions are not mere check-box exercises; they are carefully crafted to meet the unique requirements of the businesses we serve.

It’s this commitment to proactive risk prevention that sets us apart. The 32% policyholder uptake rate of our value-added services offered via At-Bay Stance dwarfs the industry average of 5-10%. This remarkable statistic is a testament to the effectiveness and relevance of our InsurSec approach.

3. How does your approach to underwriting middle-market businesses differ from underwriting smaller businesses?

In my prior role at Hiscox, I underwrote three distinct lines of insurance, one of which was Miscellaneous Professional Liability (MPL). My understanding of high-hazard classes within MPL provides invaluable context when these exposures come up in otherwise tech-focused companies we underwrite at At-Bay. This context is even more critical now as I focus on middle-large market risks, for which an exposure representing just 10% of revenue could constitute as much as $100M or more of associated revenue.

This educated lens through which I’m able to view E&O exposure as a whole allows me to not only be an underwriting resource to push forward those risks with blended exposure, but also a resource to my broker partners who need someone they can trust to design an all-encompassing solution.

4. What’s something you want brokers to know about At-Bay’s underwriting capabilities?

What brokers should know above all else is how flexible At-Bay’s underwriting team can be, and how well-equipped we are to write larger, more complex risks. Our Insurance Product team members constantly make themselves available to support manuscripting needs and emerging exposures. While At-Bay’s roots are in smaller risks, our team includes experienced underwriters who have worked extensively on larger accounts. We foster an environment that encourages our underwriters to push boundaries, ensuring we continue to deliver creative solutions for risks of all sizes. 

Brokers often express appreciation for how accommodating we are throughout the underwriting process and how we’re always willing to collaborate on a truly custom basis for each deal. We understand that each risk is unique, and we relish the opportunity to dive in, ask questions, and craft a tailored solution. It’s this personal, high-touch approach that really sets us apart.

5. What’s something that most people don’t know about you?

I’m going to take a creative approach here — these are two truths and one lie about me: 

1. I won the spelling bee in 4th grade.
2. I almost qualified for the Junior Olympics in track and field. 
3. I am one of seven siblings.

You’ll have to guess which ones are true and which one isn’t!

About At-Bay

At-Bay is the InsurSec provider for the digital age. By combining world-class technology with industry-leading insurance, At-Bay was designed from the ground up to empower businesses of every size to meet cyber risk head on. At-Bay Insurance Services, LLC provides insurance protection and security prevention solutions to close to 40,000 businesses in the US, safeguarding up to $800B in collective business revenue, and offers coverage by admitted and non-admitted insurers for Cyber, Technology Errors & Omissions (Tech E&O), and Miscellaneous Professional Liability (MPL). The At-Bay Group also includes an active full-stack insurance company and a cybersecurity company. At-Bay Security offers proprietary cybersecurity solutions including At-Bay Stance Managed Detection & Response (MDR).

*At-Bay Insurance Services LLC is a wholly owned subsidiary of At-Bay, Inc.